Cashless resort, pet rules and parking: practical hotel policies
JW Marriott Orlando Bonnet Creek Resort & Spa is an exclusively cashless property: you present a credit card at check-in and can charge dining, spa and other on-site purchases to your room. Pets (non-refundable fee, size limit) are allowed under the hotel's pet policy; on-site parking includes both self-parking and valet for a daily fee.
In this guide
- Cashless resort: what to expect at check-in
- Pet rules: fees, size limits and service animals
- Parking: self-parking, valet and EV charging
- Resort fee, shuttle and what’s included
- Room policies and family accommodations
- Pets, service animals and accessible rooms — tips for bringing animals
- Practical arrival tips: pool, kids' club and paying on-site
Cashless resort: what to expect at check-in
JW Marriott Orlando Bonnet Creek Resort & Spa operates as an exclusively cashless resort. Guests are required to present a credit card at check-in and can charge eligible on-site purchases (restaurants, bars, spa, etc.) to their room folio.
An on-site ATM is available if you need cash, but major credit cards are accepted across the property. The hotel also requires a valid photo ID at check-in and the minimum age to check in is 18.
If you prefer to avoid room charges, pay with your card at each venue or ask staff about alternatives when you arrive.
- Present photo ID and credit card at check-in
- Room, dining and spa charges can be posted to your folio
- An on-site ATM is available for cash withdrawals
| Check-in item | What to bring |
|---|---|
| ID / age | Photo ID; guests must be 18+ to check in |
| Payment | Major credit card (for folio & cashless transactions) |
| Cash option | On-site ATM (cash not accepted for on-property folio) |
Pet rules: fees, size limits and service animals
Pets are permitted under the hotel's pet policy with a non-refundable pet fee per stay and a maximum pet weight listed on Marriott's site. Service animals are always welcome at no additional charge.
Third-party booking sites and guest reports sometimes show variations in pet limits (number of pets per room or exact weight), so reconfirm the hotel's current pet terms when you reserve or before arrival.
- Non-refundable pet fee applies per stay (listed by Marriott as $250 per stay)
- Maximum pet weight noted on Marriott's site (40 lbs) — some sources vary
- Service animals are accepted with no fee
| Policy element | Notes |
|---|---|
| Fee | Non-refundable fee per stay (confirm current amount with hotel) |
| Weight limit | Marriott lists 40 lbs; some sources cite lower limits — verify before travel |
| Service animals | Allowed without fee or documentation requirements |
Parking: self-parking, valet and EV charging
The resort offers both self-parking and valet parking for a daily fee; Marriott's official site lists specific daily rates for each option. An on-site electric vehicle charging station is also available.
Some third-party sites show slightly different parking rates on certain dates, so confirm current self-parking and valet prices with the hotel before arrival. Covered and secured parking options have been mentioned in property material.
- Self-parking and valet available (Marriott lists daily fees)
- On-site electric vehicle charging station present
- Rates can vary by date and booking channel — confirm directly
| Parking option | Information to confirm |
|---|---|
| Self-parking | Daily fee (confirm amount with property) |
| Valet parking | Daily fee (confirm amount with property) |
| EV charging | On-site charging station available |
Resort fee, shuttle and what’s included
A mandatory daily resort fee is applied per accommodation; third-party sources report a range for the fee, so ask the hotel for the exact current amount when you book. The resort fee covers certain on-site conveniences.
Shuttle service information is inconsistent across sources: some third-party pages and guest reports describe complimentary shuttles to Disney parks and Disney Springs, while Marriott's official site states the hotel does not provide shuttle service. Confirm shuttle availability, schedule, and any seat allocation directly with the hotel before you travel.
- Daily resort fee applies — confirm exact amount with the property
- Shuttle-to-Disney information varies by source — reconfirm with the hotel
- Airport transfers are not provided by the hotel; rideshare or third-party shuttles are typical options
| Item | Status / action |
|---|---|
| Resort fee | Mandatory per stay — ask hotel for the current rate |
| Disney shuttle | Conflicting sources; verify with hotel before arrival |
| Airport shuttle | Hotel lists no airport shuttle — use rideshare or third-party transfer |
Room policies and family accommodations
The property offers many room types by exact name, including family-oriented options such as Suite, 2 Bedrooms and family loft-style configurations. When booking, use the room names exactly (for example, Standard Room, with Sofa bed or Suite, 1 Bedroom) so you get the intended bedding and layout.
Check-in is at 4:00 PM and check-out at 11:00 AM. If you need an early arrival or late checkout, request it in advance — the hotel may approve depending on availability.
- Use exact room names when booking (examples: Standard Room (Panoramic View); Suite, 1 Bedroom, Pool View)
- Check-in: 4:00 PM; Check-out: 11:00 AM
- Guests must be 18+ to check in and show photo ID
| Room example | Typical bedding |
|---|---|
| Standard Room, with Sofa bed (Panoramic View) | 1 King Bed and 1 Double Sofa Bed |
| Suite, 1 Bedroom, Pool View | 1 King Bed and 2 Double Sofa Beds |
| Suite, 2 Bedrooms | 1 King Bed, 1 Twin Bunk Bed and 2 Double Sofa Beds |
Pets, service animals and accessible rooms — tips for bringing animals
If you plan to travel with a pet, confirm the allowed number of pets, the hotel's exact pet fee, and the maximum weight for your travel dates; sources differ, so get written confirmation from the hotel. Service animals are permitted with no fee.
The resort also lists accessible rooms and features (transfer-shower room types and accessible public spaces). If you need an accessible room for a guest with mobility needs, request a specific accessible room type such as Room, Transfer Shower or Suite, 1 Bedroom, Transfer Shower, Pool View when booking.
- Confirm pet fee, allowed species and weight limits directly with the resort
- Service animals are always allowed without fee
- Request accessible-room types (e.g., Room, Transfer Shower) at booking if required
| Need | What to request |
|---|---|
| Pet-friendly room | Ask hotel for pet rooms and confirm fee/weight limits |
| Service animal | No fee required; notify hotel as a courtesy |
| Accessible room | Request Transfer Shower room types or other accessible options |
Practical arrival tips: pool, kids' club and paying on-site
Pools are heated and the property maintains a family pool and an adults-only pool; both pools have chair lifts for accessibility and pool cabanas/daybeds are available for rent. Pool hours may be posted seasonally, so check current hours on arrival.
The Hidden Garden Kids Club is for ages 5–12 and carries an additional surcharge. Because dining and activities are not included in room rates, you’ll charge items to your folio or pay at point of sale — the cashless policy makes card payment the default.
- Two heated outdoor pools: family pool and adults-only pool (daybeds/cabanas available for rent)
- Hidden Garden Kids Club for ages 5–12 (fee applies)
- Pool accessibility: chair lifts available
| Service | Note |
|---|---|
| Pool use | Heated pools; hours vary — check on arrival |
| Kids Club | Ages 5–12; additional fee |
| On-site purchases | Charged to room or paid by card (cashless) |
